What Is Customer Service?

  We often hear the term “customer service” but what really is “customer service” other than a phase? Good customer service means helping customers efficiently and in a friendly manner. It often sets our business apart from others. Along with the appropriate attitude one must compliment the attitude with product knowledge to handle customers quickly and efficiently. What is product … Continue reading What Is Customer Service?

Employee Relations

Employee relations refer to the relationship shared among employees in an organisation. It assists in communication and developmental processes of the workforce through interactive leading, corrective action and planning just to name a few. For Employers It is without a doubt that the backbone of any organisation is its human resources. It should be the aim … Continue reading Employee Relations

Workplace Romance

Workplace relationships are unique interpersonal relationships with important implications for the individuals in those relationships, and the organisations in which the relationships exist and develop. Studies show that workplace relationships directly affect a worker's ability to succeed. According to Wikipedia Workplace romance exists when two members of the same organization develop a relationship with mutual attraction. Intermingling within the workplace may cause damages to morale and productivity in the workplace. Along with … Continue reading Workplace Romance